/* DOSS C11B — Workspace limpo. Ativa somente com ?c11b=1. */
body.doss-c11b{--b-bg:#fff9f5;--b-card:#fff;--b-ink:#2d1711;--b-muted:#80665d;--b-border:#efc8ba;--b-accent:#f34520;--b-accent2:#ff6a20;--b-shadow:0 18px 52px rgba(74,27,14,.15);--b-safe:calc(env(safe-area-inset-bottom,0px) + 10px);background:var(--b-bg)}
body.doss-c11b .doss-customer-wrap{padding-bottom:0}
body.doss-c11b .doss-customer-chat{position:relative;display:flex;flex-direction:column;min-height:calc(100svh - 64px);background:var(--b-bg);overflow:visible}
body.doss-c11b .doss-chat-head{display:none!important}
body.doss-c11b #dossC02InlineAssistant{display:none!important}
body.doss-c11b .doss-c11b-top{position:sticky;top:0;z-index:42;display:flex;align-items:center;gap:12px;min-height:58px;padding:9px 12px;border-bottom:1px solid var(--b-border);background:rgba(255,249,245,.97);backdrop-filter:blur(12px)}
body.doss-c11b .doss-c11b-brand{display:flex;flex-direction:column;min-width:0}
body.doss-c11b .doss-c11b-brand strong{font-size:16px;color:var(--b-ink);line-height:1.1}
body.doss-c11b .doss-c11b-brand span{font-size:11px;color:var(--b-muted);margin-top:3px}
body.doss-c11b .doss-c11b-menu-btn{margin-left:auto;width:44px;height:44px;border-radius:14px;border:1px solid var(--b-border);background:#fff;color:#6b2c20;font-size:20px;font-weight:900;cursor:pointer}
body.doss-c11b .doss-c11b-workspace{flex:1 1 auto;min-height:0;padding:12px 12px 132px}
body.doss-c11b .doss-c11b-answer{margin:0 0 12px;padding:13px 14px;border:1px solid var(--b-border);border-radius:18px;background:var(--b-card);box-shadow:0 7px 22px rgba(78,31,16,.06)}
body.doss-c11b .doss-c11b-answer-head{display:flex;align-items:center;gap:7px;margin-bottom:6px;color:#8d3526;font-size:12px;font-weight:900;text-transform:uppercase;letter-spacing:.045em}
body.doss-c11b .doss-c11b-answer-text{margin:0;color:var(--b-ink);font-size:15px;line-height:1.45;white-space:pre-line;display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:3;overflow:hidden}
body.doss-c11b .doss-c11b-answer.long.expanded .doss-c11b-answer-text{display:block;max-height:42svh;overflow:auto}
body.doss-c11b .doss-c11b-expand{display:none;margin-top:7px;padding:0;border:0;background:transparent;color:#a03420;font-weight:850;cursor:pointer}
body.doss-c11b .doss-c11b-answer.long .doss-c11b-expand{display:inline-block}
body.doss-c11b .doss-c11b-work-title{margin:3px 2px 9px;color:#5f2b20;font-size:14px;font-weight:900}
body.doss-c11b .doss-c11b-empty{display:none;padding:20px 14px;text-align:center;color:var(--b-muted)}
body.doss-c11b.doss-c11b-no-choices .doss-c11b-empty{display:block}
body.doss-c11b #dossC10ClickChoices{margin:0!important;padding:0!important;border:0!important;box-shadow:none!important;background:transparent!important}
body.doss-c11b #dossC10ClickChoices .doss-c10-choice-head{padding:11px 12px;margin-bottom:8px;border:1px solid var(--b-border);border-radius:16px;background:#fff}
body.doss-c11b #dossC10ClickChoices .doss-c10-choice-title{margin:14px 2px 8px;font-size:14px;font-weight:900;color:#5c271d}
body.doss-c11b #dossC10ClickChoices .doss-c10-choice-grid{gap:8px}
body.doss-c11b #dossC10ClickChoices .doss-c10-choice{min-height:46px;border-radius:14px;font-size:14px}
body.doss-c11b #dossC10ClickChoices details.doss-c10-group{margin:8px 0;border:1px solid var(--b-border);border-radius:16px;background:#fff;overflow:hidden}
body.doss-c11b #dossC10ClickChoices details.doss-c10-group>summary{padding:13px 12px;cursor:pointer}
body.doss-c11b #dossC10ClickChoices details.doss-c10-group .doss-c10-choice-grid{padding:0 10px 12px}
body.doss-c11b #dossC10ClickChoices .doss-c10-qty{margin:10px 0;padding:12px;border:1px solid var(--b-border);border-radius:16px;background:#fff}
body.doss-c11b #dossC10ClickChoices .doss-c10-bottom{position:sticky;bottom:70px;z-index:16;padding:9px;margin:10px -2px 0;border:1px solid var(--b-border);border-radius:16px;background:rgba(255,255,255,.98);box-shadow:0 10px 28px rgba(77,29,15,.10);backdrop-filter:blur(10px)}
body.doss-c11b #dossChatMessages{position:fixed!important;z-index:94!important;inset:58px 0 0!important;width:auto!important;height:auto!important;max-height:none!important;margin:0!important;padding:14px 14px calc(28px + env(safe-area-inset-bottom,0px))!important;overflow:auto!important;background:#fff!important;opacity:0;visibility:hidden;pointer-events:none}
body.doss-c11b.doss-c11b-history-open #dossChatMessages{opacity:1;visibility:visible;pointer-events:auto}
body.doss-c11b #dossChatForm{position:sticky;bottom:var(--b-safe);z-index:36;display:flex;gap:8px;margin:0 10px;padding:9px;border:1px solid var(--b-border);border-radius:18px;background:rgba(255,255,255,.98);box-shadow:var(--b-shadow);backdrop-filter:blur(12px)}
body.doss-c11b #dossChatForm input{min-width:0;flex:1;min-height:48px;border-radius:14px}
body.doss-c11b #dossChatForm button[type=submit]{min-height:48px;border-radius:14px;padding-inline:18px}
body.doss-c11b.doss-c11b-has-choices:not(.doss-c11b-input-open) #dossChatForm{position:absolute!important;width:1px!important;height:1px!important;padding:0!important;margin:0!important;border:0!important;opacity:0!important;overflow:hidden!important;pointer-events:none!important}
body.doss-c11b .doss-c11b-ask{position:sticky;bottom:var(--b-safe);z-index:37;display:none;width:calc(100% - 20px);min-height:54px;margin:0 10px;border:0;border-radius:17px;color:#fff;background:linear-gradient(135deg,var(--b-accent),var(--b-accent2));box-shadow:var(--b-shadow);font-size:15px;font-weight:900;cursor:pointer}
body.doss-c11b.doss-c11b-has-choices:not(.doss-c11b-input-open) .doss-c11b-ask{display:block}
body.doss-c11b .doss-c11b-backdrop{position:fixed;z-index:88;inset:0;background:rgba(38,17,11,.42);opacity:0;visibility:hidden;pointer-events:none}
body.doss-c11b.doss-c11b-menu-open .doss-c11b-backdrop,body.doss-c11b.doss-c11b-history-open .doss-c11b-backdrop{opacity:1;visibility:visible;pointer-events:auto}
body.doss-c11b .doss-c11b-menu{position:fixed;z-index:92;right:12px;top:12px;width:min(390px,calc(100vw - 24px));max-height:calc(100svh - 24px);overflow:auto;padding:14px;border:1px solid var(--b-border);border-radius:22px;background:#fff;box-shadow:var(--b-shadow);transform:translateX(calc(100% + 36px));opacity:0;visibility:hidden;transition:transform .18s ease,opacity .18s ease}
body.doss-c11b.doss-c11b-menu-open .doss-c11b-menu{transform:translateX(0);opacity:1;visibility:visible}
body.doss-c11b .doss-c11b-sheet-head{display:flex;align-items:center;gap:10px;margin-bottom:12px}
body.doss-c11b .doss-c11b-sheet-head strong{font-size:18px;color:var(--b-ink)}
body.doss-c11b .doss-c11b-close{margin-left:auto;width:40px;height:40px;border-radius:12px;border:1px solid var(--b-border);background:#fff;color:#64291f;font-weight:900;cursor:pointer}
body.doss-c11b .doss-c11b-menu #dossChatActions{position:static!important;display:flex!important;flex-wrap:wrap!important;gap:9px!important;padding:0!important;margin:0 0 14px!important;width:auto!important;max-height:none!important;overflow:visible!important;opacity:1!important;visibility:visible!important;pointer-events:auto!important;transform:none!important;border:0!important;box-shadow:none!important;background:transparent!important}
body.doss-c11b .doss-c11b-secondary{width:100%;min-height:46px;margin-top:8px;border:1px solid var(--b-border);border-radius:14px;background:#fff;color:#692b20;font-weight:850;cursor:pointer}
body.doss-c11b .doss-c11b-menu #dossChatReset{display:block!important;position:static!important;width:100%;min-height:46px;margin:8px 0 0}
body.doss-c11b .doss-c11b-history-head{position:fixed;z-index:96;left:0;right:0;top:0;display:flex;align-items:center;gap:10px;height:58px;padding:0 12px;background:#fff;border-bottom:1px solid var(--b-border);opacity:0;visibility:hidden;pointer-events:none}
body.doss-c11b.doss-c11b-history-open .doss-c11b-history-head{opacity:1;visibility:visible;pointer-events:auto}
body.doss-c11b .doss-c11b-history-head button{width:42px;height:42px;border:1px solid var(--b-border);border-radius:12px;background:#fff;color:#652a20;font-size:19px;font-weight:900;cursor:pointer}
body.doss-c11b .doss-c11b-history-head strong{font-size:16px;color:var(--b-ink)}
@media(max-width:640px){body.doss-c11b .doss-customer-chat{min-height:100svh}body.doss-c11b .doss-c11b-workspace{padding:10px 8px 122px}body.doss-c11b .doss-c11b-answer{border-radius:16px}body.doss-c11b .doss-c11b-menu{top:auto;right:0;left:0;bottom:0;width:100%;max-height:76svh;border-radius:24px 24px 0 0;transform:translateY(calc(100% + 30px))}body.doss-c11b.doss-c11b-menu-open .doss-c11b-menu{transform:translateY(0)}body.doss-c11b #dossC10ClickChoices .doss-c10-bottom{bottom:66px}}
@media(prefers-reduced-motion:reduce){body.doss-c11b *{transition:none!important;scroll-behavior:auto!important}}