/* DOSS_L05B1_PDV_ATENDIMENTO_CSS_20260723 */
#dossL05B1Trigger{position:relative}
#dossL05B1Trigger[data-waiting="1"]{border-color:rgba(245,158,11,.75);box-shadow:0 0 0 2px rgba(245,158,11,.14)}
#dossL05B1Badge{display:none;min-width:19px;height:19px;padding:0 5px;border-radius:999px;align-items:center;justify-content:center;background:#ef4444;color:#fff;font-size:11px;font-weight:900;line-height:1}
#dossL05B1Badge[data-show="1"]{display:inline-flex}
#dossL05B1Backdrop{position:fixed;inset:0;z-index:2147482100;display:none;background:rgba(2,6,23,.68);backdrop-filter:blur(3px)}
#dossL05B1Backdrop.is-open{display:block}
#dossL05B1Panel{position:absolute;top:0;right:0;width:min(980px,96vw);height:100%;background:#0b1220;color:#e5e7eb;border-left:1px solid rgba(148,163,184,.2);box-shadow:-20px 0 60px rgba(0,0,0,.42);display:grid;grid-template-rows:auto auto 1fr}
.doss-l05b1-head{padding:16px 18px;display:flex;align-items:center;gap:12px;border-bottom:1px solid rgba(148,163,184,.18)}
.doss-l05b1-head h2{margin:0;font-size:18px}
.doss-l05b1-head p{margin:3px 0 0;color:#94a3b8;font-size:12px}
.doss-l05b1-head .spacer{flex:1}
.doss-l05b1-close{border:1px solid rgba(148,163,184,.28);background:transparent;color:#e5e7eb;border-radius:10px;padding:8px 11px;cursor:pointer}
.doss-l05b1-stats{padding:10px 18px;display:flex;gap:8px;flex-wrap:wrap;border-bottom:1px solid rgba(148,163,184,.14)}
.doss-l05b1-pill{padding:5px 9px;border:1px solid rgba(148,163,184,.25);border-radius:999px;color:#cbd5e1;font-size:12px}
.doss-l05b1-grid{min-height:0;display:grid;grid-template-columns:minmax(280px,36%) 1fr}
.doss-l05b1-left{min-height:0;border-right:1px solid rgba(148,163,184,.14);display:grid;grid-template-rows:auto 1fr}
.doss-l05b1-filters{padding:10px;display:flex;gap:6px;flex-wrap:wrap;border-bottom:1px solid rgba(148,163,184,.12)}
.doss-l05b1-filter{border:1px solid rgba(148,163,184,.22);background:#111827;color:#cbd5e1;border-radius:9px;padding:7px 9px;cursor:pointer;font-size:12px}
.doss-l05b1-filter.is-active{background:#1d4ed8;border-color:#3b82f6;color:#fff}
#dossL05B1List{min-height:0;overflow:auto;padding:9px}
.doss-l05b1-ticket{width:100%;text-align:left;border:1px solid rgba(148,163,184,.18);background:#111827;color:#e5e7eb;border-radius:12px;padding:11px;margin-bottom:8px;cursor:pointer}
.doss-l05b1-ticket:hover,.doss-l05b1-ticket.is-active{border-color:#3b82f6;background:#13213a}
.doss-l05b1-ticket.is-waiting{border-color:rgba(245,158,11,.7)}
.doss-l05b1-ticket strong,.doss-l05b1-ticket span{display:block}
.doss-l05b1-ticket span{margin-top:4px;color:#94a3b8;font-size:12px}
.doss-l05b1-origin{display:inline-block!important;width:auto;padding:2px 7px;border-radius:999px;background:rgba(59,130,246,.14);color:#93c5fd!important}
.doss-l05b1-right{min-height:0;display:grid;grid-template-rows:auto 1fr auto}
#dossL05B1DetailHead{padding:14px 16px;border-bottom:1px solid rgba(148,163,184,.12)}
#dossL05B1DetailHead h3{margin:0 0 5px;font-size:16px}
#dossL05B1DetailHead p{margin:0;color:#94a3b8;font-size:12px}
.doss-l05b1-actions{display:flex;gap:7px;flex-wrap:wrap;margin-top:10px}
.doss-l05b1-action{border:1px solid rgba(148,163,184,.26);background:#172033;color:#e5e7eb;border-radius:9px;padding:7px 10px;cursor:pointer}
.doss-l05b1-action.primary{background:#2563eb;border-color:#3b82f6}
.doss-l05b1-action.warn{background:#92400e;border-color:#d97706}
.doss-l05b1-action.danger{background:#991b1b;border-color:#dc2626}
#dossL05B1Messages{min-height:0;overflow:auto;padding:14px;display:flex;flex-direction:column;gap:9px}
.doss-l05b1-msg{max-width:84%;padding:10px 12px;border-radius:12px;background:#172033;border:1px solid rgba(148,163,184,.16)}
.doss-l05b1-msg.user{align-self:flex-start}
.doss-l05b1-msg.operator{align-self:flex-end;background:#14345d;border-color:rgba(59,130,246,.35)}
.doss-l05b1-msg.bot{align-self:flex-start;background:#1f2937}
.doss-l05b1-msg small{display:block;margin-top:5px;color:#94a3b8;font-size:10px}
.doss-l05b1-compose{padding:12px;border-top:1px solid rgba(148,163,184,.14)}
.doss-l05b1-quick{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:8px}
.doss-l05b1-quick button{border:1px solid rgba(148,163,184,.2);background:#111827;color:#cbd5e1;border-radius:999px;padding:5px 8px;font-size:11px;cursor:pointer}
.doss-l05b1-form{display:flex;gap:8px}
#dossL05B1Reply{flex:1;min-width:0;border:1px solid rgba(148,163,184,.25);background:#0f172a;color:#fff;border-radius:10px;padding:10px 12px}
#dossL05B1Send{border:0;background:#2563eb;color:#fff;border-radius:10px;padding:10px 15px;font-weight:800;cursor:pointer}
.doss-l05b1-empty{padding:18px;color:#94a3b8;text-align:center}
@media(max-width:760px){
  #dossL05B1Panel{width:100vw}
  .doss-l05b1-grid{grid-template-columns:1fr;grid-template-rows:42% 58%}
  .doss-l05b1-left{border-right:0;border-bottom:1px solid rgba(148,163,184,.14)}
}